Door Articles

24 Hour Door Repair

Like most things in life, when industrial doors are working properly, we very soon start taking them for granted. But as soon as they develop a fault that impairs or even prevents them from working efficiently, it can be extremely annoying. It can also cause huge inconvenience, not to mention being dangerous to use.


The industrial doors that HAG manufacture are made from the best materials, processed through finely controlled QC processes and are installed by well-trained installation engineers, all of whom are qualified to the NVQ Level 2 Door Qualification. But even so, things can still go wrong with any installation – particularly if the owners have not taken out a regular service and maintenance contract. Any mechanical, moving object will suffer from wear and tear over a period of time and if not properly or regularly serviced, that wear and tear will impact on the  performance.

HAG’s Service and Repair Manager has seen it all before “The truth of the matter as far as industrial doors are concerned is that they don’t actually belong to the people who operate them. Because no one takes ownership, any small defects in operation or small seemingly insignificant damages that occur over time, are often overlooked and trivialised. But of course things will then only get slowly worse. In the fullness of time, if left unaddressed, these faults will probably cause a major failure.”

“One of the most common call outs we have, is when high backed vehicles drive into an industrial door that hasn’t been fully opened. In the worst case scenarios, the steel runners can get distorted resulting in a virtual complete strip down and re-install.”

Industrial doors are an important part of the plant and equipment of any factory. When they don’t work as they are meant to, they slow down or can even halt the production process. But there are other considerations too.

If an industrial door gets jammed open, then it compromises the security of both the building and its contents. There is also the possibility that it compromises the health and safety of staff working in the immediate area. In cases such as these, speed is of the essence, and having an emergency repair done in the shortest possible time is essential.

HAG Ltd is one of the biggest and best suppliers of industrial doors, not just here in the UK, but across mainland Europe! The company not only designs and manufactures doors, grilles, and roller shutters; it installs, maintains and repairs them too. From shops and shopping malls, to hospitals, train stations and airports, HAG supplies a huge and diverse client base. Of course, the more industrial doors there are in the field, the greater the demand for servicing, maintaining and repairing them. And that is precisely why HAG’s UK maintenance and service division is open 24 hours per day, 7 days per week, and 365 days of the year.

It’s good to know that HAG is on call for emergencies involving industrial round the clock every day of the year. Engineers will also turn out to repair industrial doors manufactured and installed by others.

But one thing is well worth remembering, especially when you’re talking about routine repair work; and that is that prevention is better than cure. HAG offers a range of regular service options for industrial doors. Routine service and maintenance will not only help to prevent your industrial doors from malfunctioning, but will increase the effective service life of them too. And last but by no means least – planned maintenance is far less costly than urgent call out repairs outside of normal working hours. But just in case you might need it one day; why not make a note of HAG’s 24 hour emergency support line?  0800 072 3444

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HAG offers a wide range of products and services, if you would like further information call 0800 072 3444 now to speak to a member of our team.

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