Door Articles

The Complete Guide To Fire Shutter Doors

NOTE: Government legislation changed in November 2019:

All new fire shutters must be tested and compliant to latest standard BS EN 16034:2014 & CE-marked to BS EN 13241-1:2003.  Products tested to 2008 Certification are prohibited by law.

What’s in the guide?


  1. Introduction
  2. Fire Shutter Doors explained
  3. Components
  4. What are the benefits of installing Fire Shutters
  5. Specifications
  6. Maintenance
  7. Door regulations
  8. FAQs
  9. Why choose HAG Ltd?
  10. Services offered by HAG Ltd.
  11. HAG Fire Shutter product ranges


1. Introduction

HAG Ltd. provide quality bespoke fire doors, manufactured to suit specific site requirements, to companies in the UK and across the world for over 30 years. We’ve compiled this complete guide to fire shutter doors to help you find the right door for your premises.


2. Fire shutter doors explained

Fire shutter doors are designed to prevent the spread of fire and smoke while protecting your property, products and most importantly the lives of people on the premises.

If you currently own a building or commercial property, you will no doubt already know the value of appropriate fire protection. However, you may need to increase your security and fire plan to fully protect your property and employees from devastating loss.

Fire shutter doors are suitable for all establishments, but are most effective in high risk areas such as kitchens. Products can offer optimum fire protection ranging from 1 to 4 hours, which can be integrated into existing fire and security alarm systems.

A key consideration when specifying a bespoke fire shutter door is the fire resistance level (FRL).

Fire resistance level is the ability of a fire shutter door to withstand fire under test conditions for a certain period of time. Their effectiveness is rated on a scale of 60, 120, or 240-minute fire rating, which represents the time it can prevent major damage to buildings.

When specifying a bespoke fire shutter you will have to consider the following:

• Width and height of opening
• Aesthetics
• Frequency of use
• Features of operation
• Budget
• Head room requirements
• Finish
• Connection to the existing fire system

3. Components

There are many components that make up the design of fire shutter doors and work together in the event of an emergency to keep your employees safe from harm, and property safe from damage.


Shutter curtains are constructed from curved steel laths, interlocked with a suitable steel end-lock device. This keeps the curtain true and prevents unwanted movement in travel.


Formed from folded galvanised steel, guides vary dependent on the size of the opening.


Constructed from plate steel, sizes of which vary depending on shutter width, height and fire rating.


Barrels are the revolving axle on which the curtain rolls and vary in size in the same manner as the endplates.


The hood forms a complete surround to the endplate, barrel and curtain construction to further enhance the integrity of the shutter.


Galvanised steel – electroplated at source or hot dipped.

Powder coating – Our high-quality powder coating creates a durable, long lasting finish.

4. The benefits of installing fire shutter doors

Legal compliance

All fire shutters must be compliant to the Regulatory Reform (Fire Safety) Order 2005, which states that fire doors require mandatory servicing for optimum safety in the event of an accident. Due to regular checks, this ensures high quality prevention from damage to your business.

With regular maintenance, your premises will be compliant to legal obligations like the current Health and Safety Act 1974 Regulation 18, which stipulates that all equipment should be:

All doors must comply with new European regulations, and failure to do so can result in prosecution or can invalidate your insurance and warranty. You must be able to provide all relevant documents and plans in the event of a Health and Safety inspection.


CE compliance

Prior Legislation did not classify a Fire Shutter as a machine and as such was not required to have a CE classification. However under the new standards BS EN 16034:2014 coming into effect in November 2019, Fire Shutters are manufactured in conjunction with EN 13241-1 & EN 13501-2 and are classified as a machine, requiring the CE identification.

For more information, download the latest DHF guidance.


Fire protection

With automated responses to unexpected rises in temperature, these doors prevent the losses caused in fires. As an additional service, it is possible to have sensor devices installed to the motor for more intuitive functionality.

With protection for up to four hours, it can save the lives of the people within your property and considerably reduce the amount of damage sustained to the building and its contents.


Fire Shutter Doors can act as both protection and as a deterrent to theft and vandalism. This increases your security plan to ensure your premises and stock remain secure. With lasting durability, you could invest the money into other aspects of your business.

Manufactured from galvanized steel, the doors can be installed to the interior or exterior of your premises.


5. Specifications

HAG offers two ranges of Fire Shutters:

Both ranges can be specified with “integrity” fire protection from:

A standard range of powder coat finishes are available.

Classification of fire performance in accordance with BS EN 1351-2:2016.  Extended application in accordance with BS EN 15269-10:201

HAG Fire Shutter Doors provide a defence against the spread of fire and can be used as a security door on a day to day basis.

All systems come with an audio / visual alarm control panel; this takes the alarm signal from the mains alarm system, or localised detectors, and performs its closing protocols. In the event of power outage, the system is backed up with its UPS or a self-release solenoid (dependent on the type of motor employed). This ensures closure is not jeopardised by loss of power.

The control panel comes with numerous other features including timer delay, 2-stage closure, and is fully programmable pre- or post-installation.

Tested Report Number WF396695 – BS EN 1634-1:2014

Electrically operated

As well as the automatic operating system as described above, each shutter is provided with an operating controller such as a keyswitch for daily operational use.


6. Maintenance & safety checks

Like with any mechanical doors, it is important to make sure your doors are regularly serviced. According to Regulation 5 of the Workplace (Health Safety and Welfare) Regulations 1992, all powered doors must be “checked at regular intervals, as appropriate, by inspection, testing, adjustment, lubrication, repair and cleaning.”

If you are the owner of a property, you must comply with certain laws to prevent the spread of flames and smoke. According to the Regulatory Reform (Fire Safety) Order 2005, all emergency doors must be regularly serviced. It states that:

[…] the responsible person must ensure that the premises and any facilities, equipment and devices provided are subject to a suitable system of maintenance and are maintained in an efficient state and in efficient working order and in good repair.

Fire shutter doors must be serviced every six months to ensure they are in working condition. Risk assessments must be performed to identify and remove all fire risks, which includes checks to the door.

According to the Local Government Association, failure to provide adequate fire safety measures can be punished by a fine “currently of up to £5,000 in the Magistrates’ Court, or by an unlimited fine and/or two years imprisonment in the Crown Court.”


7. Door Regulations

 You will need to follow certain regulations to ensure your door is in optimum condition.

One of the first steps is making sure the correct signage is visible above any fire door in a non-domestic building. It should have signage on both sides. The sign should indicate clearly that it is a fire door. Watch for further details such as “Keep Locked” to keep the premises safe.

Escape routes including corridors and staircases should be properly protected. In any domestic dwelling which has two or more levels, any door which leads to the staircase must be indicated as a fire door.

Whilst the required fire resistance period cannot be lowered, it is important to understand that the minimum is usually 60 minutes. In any other situation 30-minute fire doors are allowed.

Regarding glazing safety, if a fire door is positioned less than 15 cm from the floor level, it must include safety glass.


8. FAQs

How are Fire Curtains different to Fire Shutter Doors?

Both are specifically designed to resist fire spread by containing the flames and allowing occupants time to evacuate.

Fire curtains are also smoke resistant to BS1634-3, shutters are not.

Fire curtains are fabric based and therefore not to be used as security product, whereas the shutter system is both.

Both are increasingly called upon in modern times, being employed in commercial properties such as shopping malls, universities and airports, and domestically where major renovations are being undertaken.

How much does a fire shutter door cost?

Due to varying size and specifications all fire shutter doors are bespoke manufactured to individual requirements resulting in significant variance from one model cost to another.

As a made-to-measure product, you can receive a free estimate for your fire shutter door from HAG. Simply call 0800 072 3444 and our specialists will be happy to help.

Does the door comply with British legislation?

All fire shutter doors have been approved by European legislation and comply with standard BS EN 1634-1 : 2014

How quick does the manufacture and installation process take?

The fire shutters are generally available within 2 - 4 weeks from manufacture through to Installation and take approximately one day to install for each shutter.

Do the fire shutter doors come with a warranty?

All HAG products come with a comprehensive 12 month warranty covering parts and labour.

How easy is fire testing?

There are several procedures you can follow to ensure the safety of your people and premises in the event of a fire.  Testing that Fire Shutter Doors are in working order and close when they receive the signal from the fire alarm should be incorporated into these routine fire checks.

The UK Home Office’s Fire Safety Risk Assessment: 5 Step Checklist looks at the key areas of identifying:

Regularly performing these procedures should reduce the likelihood of devastating damage in the event of a fire.


9. Why choose HAG Ltd fire shutter doors

Businesses and homeowners will be able to find the best Fire Shutters to keep their premises safe by choosing HAG. The Company was established in 1983 and has developed into a major player in the Fire Safety Shutter and Curtain Industry, providing all aspects of Design, Manufacture, Installation and after-care.


Our Fire Shutter Doors are constructed using British sourced materials and manufactured to the very highest testing authority, Warrington Exova.


10. Services offered by HAG Ltd.


HAG provide an unequalled quality service during the installation process, with in-house qualified engineers equipped with industry relevant training and experience. Full contractual compliances are adhered to, with all engineers trained in all aspects of site process and management.

Maintenance and Repair Service

HAG operate 24/7, 365 days a year. We provide a skilled service and repair engineers who are qualified to NVQ level 2 to provide responsive and effective solutions.

HAG offer 12-month warranty on all new products, which means your products are guaranteed to work with efficiency and ease. At the end of the 12 month, you will be given the option to extend your warranty service for your chosen timespan.

Online Service Manager

The HAG Online Service Manager is an industry first. The software allows us to deliver prompt customer care and efficiency standards. HAG is here to ensure there is a quick installation, and space is managed efficiently, with our high-quality knowledge and fast communication.


11. HAG Fire Shutter product ranges

HAG ltd. is pleased to announce the Fireguard range of fire shutters are now tested and conform to the latest EU & UK Standards EN16034 : 2014.

This ensures HAG customers have the confidence and peace of mind that their specified fire shutters will comply and perform to the latest legislation requirements.

New fire test EN 1634-1

HAG Fire shutters have been tested by the world class test station EXOVA  in Warrington, where they were put through the more rigorous fire test than the requirements set out in the 2008 legislation. Our Fire Shutters performed superbly for the required 240 minutes, holding back temperatures of over 1000 degrees Celsius and successfully passed. Common products on the market today will be laboratory tested to the less stringent requirements of the 2008 test.

Range of applications

The Fireguard range is versatile and can be used across many applications, both industrial and commercial, such as kitchen servery hatches, retail stores, hospitals, schools and airports. HAG fire shutters have a dual purpose of protecting against fire whilst providing security as roller shutter doors.

Design & manufacture

Our technical experts have designed and engineered the fire shutters to be capable of spanning incredible widths up to 10 metre by 7  metres high. With over 30 years of in-house bespoke manufacturing, HAG has the expertise to ensure the reliability and quality of its fire protection products.

Fail-safe operation

Our FT Range of tubular motor fire shutters have a battery powered back-up. In the event of loss of mains power, the system ensures closure to compartmentalise the fire, protecting life and property. Linked to the mains fire alarm through a programmable fire control panel, the fire shutter will give an audio and visual warning that the system is about to be activated. Set delays from 1 second to 1 hour.

Our FG Range of industrial fire shutters have an auto reset solenoid mechanism; which when incorporated with the fire alarm will un-brake the motor unit to self-close the shutter, without power.


Architects, specifiers, contractors and building owners have security and assurance in choosing a fire shutter that conforms to the latest government standards BS EN 16034:2014 and is CE compliant. If you need help talk to the door Specialists HAG on 0800 072 3444.

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HAG offers a wide range of products and services, if you would like further information call 0800 072 3444 now to speak to a member of our team.

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