Our Services

Planned Door Maintenance

Prolong the lifespan of your door system with a maintenance contract from HAG. Regular maintenance reduces complications from wear and tear and allows for continual safe operation.

A door maintenance contract with HAG Ltd. helps minimise failure and breakdowns, which can heavily disrupt a business. Minor damage left unattended can lead to a deterioration of the door and result in normal business procedures being halted, risking loss of revenue and increased security and operation costs.

Our fully qualified door engineers operate throughout the UK, allowing us to provide reassurance and confidence that interruptions and costly repairs are avoided. We are the preferred choice for the emergency services, holding several national maintenance contracts for the police, fire service, ambulance and coastguard.

Our door maintenance services include roller shutters, sectional overhead doors,  sliding folding doors, steel doors, high speed doors, car park shutters and gates and all types of industrial door maintenance.

Nationwide coverage

Our engineers operate throughout the UK—ideal for multiple sites across the country. All HAG engineers are internally employed to ensure they are fully trained and certified to our standards. Every vehicle is stocked with key parts to ensure immediate on-site remedies and minimized downtime.

23-point visual and mechanical check

The HAG engineer performs a 23-point visual and mechanical check on every asset on site. They will make minor on-the-spot adjustments and immediately feed a digital health report back to our service team. You will receive a copy via the Online Service Manager (OSM) alongside an upfront quote for any recommended remedial work.

Asset longevity & ROI

Treating doors with an “ad hoc” mindset means waiting for catastrophic failure. Routine servicing detects small, worn components before they escalate, delaying expensive capital replacement costs and extending your manufacturer’s warranty.

Operational security & ease

Smoothly operating doors run quietly, eliminate stiffness that risks staff injury, and close securely. A well-maintained door keeps your facility tightly sealed against unauthorized entry and weather elements.

Full Compliance & digital reports

We provide detailed health check reports via the OSM, giving you immediate proof of maintenance for local authorities and insurance providers.

 

Compliance & Legal Obligations

Maintenance helps premises comply with legal obligations, preserve safety certifications, and reduce insurance costs. Under UK health and safety and fire protection laws, commercial doors and shutters are legally required to be maintained at least once every 6 months to guarantee they remain safe and functional.

  • Health and Safety Act 1974 & Workplace Regulations 1992: Dictate that all commercial equipment, including doors and shutters, must be suitable for its intended purpose, safe to use, in good repair, and subject to a “monitored program of maintenance.” Failing to service your doors at least bi-annually can result in local authority prosecution, heavy financial penalties, or voided equipment warranties.
  • Regulatory Reform (Fire Safety) Order 2005: Shutters, doors, and curtains designed for fire protection require strict, documented maintenance schedules. Neglecting to inspect these specialized assets every 6 months can instantly invalidate your commercial building insurance cover and building fire certification under the control of the local fire officer.

HAG provides complete peace of mind by custom-writing maintenance plans tailored to your specific site requirements, automating your mandatory 6-month inspection schedules, and storing documented reports at each location.

 

  • Increase the operational life expectancy for your product
  • Warranties can be extended through regular servicing
  • Lower insurance premiums and meet legal compliance.

Frequently asked questions

It is very important to have your doors maintained regular, not only will keep you up to date with the latest health and safety legislation, but it will also allow you to identify any issues before they become major problems that could affect the continuity of your business.

This will vary based on product, location, and frequency of use. For example, a shutter over the front of a business going up in the morning and down at night will need less visits then a shutter operating 20+ time a day. Fire safety products also require more visits to ensure they continue to meet their fire rating standard.

Our engineers will perform up to a 23 points check on each asset on site. This involves visual and mechanical inspections, during which they will make any minor adjustments that may be required. Once complete they will send the report back to the servicing team who will send a copy back to you along with a quote for any remedials (if required).

The planned idustrial door maintenace service includes all door assets such as: industrial roller shutters, sectional overhead doors, automatic high speed doors, sliding folding industrial doors, steel doors, gates, fire shutters and fire curtains. If you are unsure of your type of product please contact us and we will assist anyway we can.

 

Talk to HAG Ltd To enquire about our planned maintenance contracts and how they can help keep your business fully compliant with the 6-month legal mandate, please speak to a member of our team on 0800 072 3444 or fill out our contact form.

Talk to the
door specialists

Contact Us

HAG offers a wide range of products and services, if you would like further information call 0800 072 3444 now to speak to a member of our team.

Who we are
working with

  • Rolls Royce
  • Network Rail
  • VOSA
  • MITIE
  • Vinci Construction
  • Willmott Dixon