roller shutters and industrial doors
for Government Agencies

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HAG works with Government Agencies and professional bodies throughout the UK, delivering an exceptional level of service and consistency. We provide long term maintenance contracts and installation services for the police, fire and rescue service, and numerous local governments throughout the UK. Our knowledge, expertise, and experience allows us to provide door solutions that match specification requirements and budgets.

Our services incorporate compliance with relevant legislation and standards from design stages, to installation and maintenance, including The Equality Act 2010, The Regulatory Reform (Fire Safety) Order 2005, and BS and EU Standards.

Why Government Agencies choose
to work with HAG

Choosing HAG for your maintenance contract or installation project provides a number of benefits for Government Agencies, whether local or national.

NBS National BIM Library

Core HAG products can be found on the NBS National BIM Library as Level 2 BIM objects, complying with 2016 Government regulations regarding public sector construction.

KPIs

We’ll work in line with your KPIs to help your agency. We’ll aim to reduce downtime, minimise the chance of recurring faults, provide clear timelines and deliver excellent onsite and follow-up services.

Online Service Manager

Manage maintenance and repairs using our Online Service Manager. An industry first, our OSM allows clients to log faults and quickly request callouts for rapid response and servicing. Using the OSM provides access to full service history and product information.

Fully Accredited

HAG holds all major industry accreditations and ensures all staff are trained to current standards. Our engineers hold NVQ Level 2 and certificates that allow them access to construction sites.

Nationwide Coverage

Our engineers operate throughout the UK allowing for quick responses to emergency callouts and maintenance requests. This allows for accurate arrival times and maintenance and installation of multiple doors at multiple sites.

First Time Fixes

Should a fault occur, we aim to repair during the first time we visit your site. Our engineers’ vans are equipped with hospital packs and key parts to minimise downtime.

Online Service Manager